TERMS OF USE – RESIDENT NOTICEBOARD

  1. ACCEPTANCE OF TERMS
    1. The terms of use herein (the “Terms”) are a legal contract between you and ResidentButler.sg Pte Ltd. (UEN: 201320575G), a company incorporated in Singapore whose registered address is [60 Paya Lebar Road #09-25 Paya Lebar Square Singapore 409051] (“RBPL” or “we” or “us”).
    2. By using this mobile application (“App”), you:
      1. represent and warrant that you are:
        (a) at least 18 years of age; or
        (b) represent and warrant that you are contracting as parent or guardian of a child or ward who is less than 18 years old and who is using this App, in which event you agree as his/her parent/guardian, both in your personal capacity and on behalf of your child/ward, to be bound by these Terms and to be liable for your child’s or ward’s acts and omissions while using the App, and you also agree to ensure that your child or ward observes these Terms;
      2. represent and warrant that you are an existing owner or Occupant (as defined below) of a property with such country, state, province, city, town, suburb or postal code that you had provided at the App’s ‘sign-up’ page for the purpose of registering for an account for the App (the “Estate”);
      3. represent and warrant that all of the information provided by you to us (including without limitation personal particulars and contact information) is accurate and complete; and
      4. accept and agree to comply with the Terms and our Privacy Policy.
        For the purpose of the Terms, an “Occupant” is a person who resides within that property in the Estate of the time being.
    3. If you do not accept these Terms, you must discontinue the use of the App.
  2. CHANGES TO TERMS
    1. We shall be entitled to change, update, or add or remove provisions of these Terms at any time. Every time you wish to use our App, you shall check these Terms to ensure you understand the Terms that apply at that time. [These terms were most recently updated on [18th May 2022]. By using the App after we have updated the Terms, you are agreeing to all the updated Terms. If you do not agree with any of the updated Terms, you must not access or use the App.
  3. CHANGES TO APP
    1. We shall be entitled to update and change our App or any content on it from time to time at our sole discretion.
    2. We do not guarantee that our App, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our App at our sole discretion.
  4. CONTENT USE CONDITIONS
    1. You may not modify, edit, copy, reproduce, adapt, publish, display, create derivative works of, reverse engineer, alter, enhance, transmit, broadcast, sell, trade or in any way exploit for any commercial purposes any portion of the App or its content therein, except as expressly permitted in these Terms or with our prior written consent.
    2. You shall not use any part of the content on the App for commercial purposes without obtaining a licence to do so from us or our licensors.
  5. INTELLECTUAL PROPERTY
    1. You acknowledge and agree that the copyright, trademarks and all intellectual property rights in the App, including without limitation the copyright in the compilation of all Tacks (as defined in Clause 7), shall not vest in you.
    2. You acknowledge and agree that you have no rights in the trademarks, logos and service marks ("Marks") displayed in the App and you are not permitted to use any Marks, including the name ‘ResidentAgent.sg Pte Ltd’, in any way, including in any advertising or publicity.
  6. LINKS TO THIRD PARTY WEBSITES
    1. Where our App contains links to other websites or resources provided by third parties, these links are provided for your information only and we have no control over such websites and resources. You acknowledge and agree that we are not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources or for any damage you may incur from the linked websites (including any virus, spyware, malware, worms, errors or damaging material contained in the linked sites) or the availability of any content on the linked sites. Such links shall not be interpreted as endorsement by us of the material on those linked websites or resources you may obtain from them or any association with their operators.
  7. USER-GENERATED CONTENT
    1. You are responsible for any information, handles, profiles, opinions, messages, comments, photos, graphics and other content or material that you upload, post or otherwise make available on, through or in connection with the App (each a “Tack”).
    2. To promote a spirit of collegiality in the Estate, you agree that you shall treat all users with respect and civility when you post any Tack.
    3. When you post any Tack, you represent and warrant to us that you have the right to post the Tack, and that the Tack does not violate the copyright, trademark, trade secret or any other personal or proprietary right of any other party, that the Tack is not in violation of any existing laws and that the Tack shall not be in violation of Clause 8 and Clause 9 of the Terms.
    4. We shall have sole discretion but shall not be obliged to monitor, screen, modify, refuse, remove or edit Tacks for any reason. You have full responsibility for each Tack you post, including its legality, reliability and appropriateness and will be solely liable for any damage or harm arising from your Tacks.
    5. We shall be entitled to but not obliged to retain your Tacks, even after they have expired from view within the App or even after you have deleted them. However, you agree that we have no obligation to retain any Tack for any period of time, nor shall we be responsible or liable to you or any third party for any lost content or losses related to the expiration or deletion of a Tack.
    6. You acknowledge and agree that any Tack will be considered non-confidential and non-proprietary. You hereby provide your consent for us and other users of the App to use, store and copy the contents of any Tacks posted by you and to distribute and make them available to third parties.
    7. The App may contain Tacks posted by other users of the App. You acknowledge and agree that the content of the Tacks have not been verified, approved or endorsed by us. The views expressed by other users on our App do not represent our views or values.
    8. If you wish to notify us about information and materials uploaded by other users that you believe infringes your rights, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
  8. USER CONDUCT
    1. As a condition of your use of the App, you warrant that you shall not use the App for any purpose that is unlawful or prohibited by these Terms.
    2. The App contains bulletin board services and/or other message or communication facilities (individually a “Noticeboard” and collectively, the "Noticeboards") on which you may post Tacks. You agree to only post Tacks that are proper and related to the particular Noticeboard in the App. By way of example, you agree that you shall not:
      1. impersonate another person in a manner that is intended to or does mislead, confuse or deceive others;
      2. post or share another individual’s private information without their express authorisation and permission;
      3. defame, abuse, bully, harass, stalk, threaten, annoy, pester, solicit, offend, insult, abuse, injure any other users, or commit any unlawful or tortious acts against other users or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
      4. post or share any image or language that is obscene, sexually explicit, lewd, vulgar indecent or offensive, inaccurate, false, misleading or that threatens, disparages or demeans any individual, group, race, ethnicity or religion;
      5. discuss or incite illegal activity;
      6. post or share material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents;
      7. post or share material that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any person;
      8. post or share any content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
      9. use or develop any third party applications that interact with the App or Tacks without our prior written consent;
      10. collect or store personal data about other users;
      11. use the App in such manner as to violate any law including but not limited to the Copyright Act (Cap. 63), Defamation Act (Cap. 75), Protection from Harassment Act (Cap. 256A) and/or Penal Code (Cap. 224), and/or these Terms; and/or
      12. post or share anything contrary to our public image, goodwill or reputation.
        For the avoidance of doubt, Clause 8.2.1 to Clause 8.2.13 are provided as examples and are non-exhaustive.
    3. You agree that you shall not disclose your passwords to your user account to any other person or permit any other person to use your user account on the App.
  9. 9. NOTICEBOARD CONDUCT
    1. You agree and acknowledge that in posting any Tack on any particular Noticeboard,
      1. you shall only post Tacks that are relevant to the topic on that Noticeboard;
      2. you shall not intentionally put up false, misleading, incomplete or inaccurate information;
      3. you shall treat all users with respect and civility;
      4. you shall not post, encourage or incite any hostile, insulting and/or disparaging comments;
      5. you shall not disrupt, negatively affect or inhibit users from having a positive experience with using the App; and
      6. you will abide by all other forum rules and guidelines as outlined in the Terms.
  10. USER PRODUCTS AND SERVICES
    1. You agree that you shall not post Tacks containing advertisements for products or services whether or not for consideration (“User Products and Services”), which:
      1. you do not own;
      2. you are not qualified to provide;
      3. you are not authorised to sell or offer for sale; 
    2. We may, without advance notice and in our sole discretion, remove any of your Tacks or part thereof from the App, for any reason, including, without limitation, if we believe that the Tack contains advertisements for products and services that are offensive, vulgar, obscene, undesirable, indecent, objectionable or otherwise in bad taste.
    3. You acknowledge and agree that:
      1. we do not endorse or recommend and are not an agent, reseller or distributor of any User Products and Services;
      2. we have no control over the quality, merchantability, fitness for purpose, safety and legality of the items and/or services advertised, or the ability of sellers to sell items or to provide services, the ability of buyers to pay for items or services, or the completion of any transaction;
      3. we have no control over the truth, accuracy, reliability or completeness of the advertisements posted for the User Products and Services, such as quality, location, size, tenure, model, parts, indication of origin, or other descriptions of the item, or service being offered, and such content should be used, accepted and relied upon only with care and discretion and at your own risk; and
      4. we have no control over the actions or inactions of other users of the App or third parties (individually a “Third Party” and collectively, “Third Parties”) including the failure of any Third Party to deliver, provide or make payment for any User Product and Service or the misrepresentation, fraud, breach of contract, tortious or illegal acts or omissions of any Third Party.
      5. we will not interfere in, be responsible or liable, whether directly or indirectly, in the event of any dispute arising between you and the ResidentServices Providers or for any loss or damage suffered by you as a result of your having engaged the services of any ResidentServices Providers through our App
  11. TERMINATION AND RESTRICTION OF ACCESS
    1. We may, without advance notice and without providing you any reason, in our sole discretion, terminate your use of the App and/or block or prevent your future use of the App and/or remove any of your Tacks or part thereof from the App, for any reason, including, without limitation, if we believe that you have violated or acted inconsistently with the letter or spirit of the Terms.
  12. DISCLAIMER AND LIMITATIONS
    1. We make no representations about the quality, suitability, reliability, truth, completeness and accuracy of the content, information, graphics and User Products and Services contained on the App. All content on the App are provided for informative purposes and on an ‘as is’, ‘as available’ basis without warranty of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we hereby disclaim all warranties, express or implied, including, but not limited to implied warranties of satisfactory quality, merchantability, fitness for a particular purpose, title, compliance with description and non-infringement. Without limiting the foregoing, we do warrant that the functions contained in or access to the App or content in the App will be timely, uninterrupted or error-free or without omission that defects will be corrected, or that the download, installation or use of any content in the App will not affect the functionality or performance of your mobile device.
    2. You acknowledge that content in the App including but not limited to the Tacks may not have been verified or authenticated in whole or in part by us, and they may include inaccuracies or typographical or other errors. You agree that all statements, advertisements, offers, information, opinions, materials in the App whether or not contained in the Tacks from other users should be used, accepted and relied upon only with care and discretion and at your own risk.
    3. In no event shall we be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with, including, without limitation, use of or reliance on any content available through the App, the performance of the App, or the delay, interruption or inability to use the App, the removal of any Tack or part thereof from the App, the suspension or removal of any user account from the App, whether based on contract or tort or otherwise. Your sole and exclusive remedy is to discontinue using the App.
    4. To the maximum extent permitted by applicable law, we shall not be liable for any direct, incidental or consequential damage or loss suffered by you that may result from the collection, use, disclosure or leakage of your personal data, including but not limited to any loss of, or any inability to retrieve, any personal data, howsoever caused.
  13. INDEMNITY
    1. You agree to indemnify and hold us and our subsidiaries, affiliates, officers, agents, partners and employees harmless against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute incurred or suffered by us arising out of your breach of any provision of these Terms, or arising out of any claim that you have breached any provision of these Terms.
  14. SEVERABILITY
    1. If any provision of these Terms is held to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would lawful and enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
  15. GOVERNING LAW AND JURISDICTION
    1. The Terms shall be governed by and construed in accordance with the laws and regulations of the Republic of Singapore, and you agree to submit to the jurisdiction of the Courts of the Republic of Singapore in the event of any dispute arising out of the use of or in connection with the App and/or the Terms.